What makes a good user experience? Why does it matter?
And how does the UX process help?
Why is research so important? What are we looking for when we research our users?
A deep dive into simple, powerful research techniques, such as usability testing, customer interviews and surveys.
Analysis frameworks such as customer journey diagrams and personas that convert research data into clear, actionable insights.
Guidelines that help ensure the quality of our designs and specific techniques that bring these principles to life.
From information architecture and user flow to interface controls and feedback.
Keep learning with lively discussions and quick answers to your UX questions.
Graded with feedback by a senior UX professional.Request the Syllabus
If you work in digital in any capacity, you need to understand UX. Our courses have been enjoyed by developers, designers, analysts, product managers and many more.
No. This is a course for people new to UX. Some experience working on digital projects (in any capacity) will help. Otherwise, there are no special requirements.
No. This isn't a technical course. UX is more fuzzy than that. We focus on changing your mindset, and learning soft-ish skills, such as research, analysis and interaction design.
Lots of different people: project managers, product managers, business analysts, software developers, graphic designers, UX designers, digital marketers and many more. UX is a broad church.
No guarantees, but we have a pretty strong track record helping people make the switch into UX. At the very least, it will give you all-important confidence, knowledge and skills.
We've been working in UX since 1999. Our courses focus on the most powerful concepts and techniques we've learned since then. In other words, you'll learn a lot of the very best stuff.