UX Design Course | UX Foundation

Our approach

Fast-paced

UX is a broad field, covering psychology, research, analysis, design and prototyping. You’ll dive deeply into each topic, immersing yourself in the key skills and concepts. You’ll surface briefly (for coffee) before diving again... and again...

Interactive

We believe in learn-by-doing. So you won’t be sitting through a two-day lecture. You’ll be on your feet, working in teams, getting hands-on practical experience. Because we know that people learn best when they get a chance to do it themselves.

Collaborative

We believe strongly in collaborative design: teamwork produces the best work. You won't be working solo. You'll collaborate with your teammates on a genuine case study, to solve real design problems for a real company.

Course outline

A two-day program that follows the lifecycle of a UX project

module 1

Theory

What is user experience?

Functional, aesthetic and experience design
The design process
The remarkable benefits of the process

User experience in the digital age

Technology and complexity and usability
What's wrong with software design
Why UX became a necessity

User experience and the web

Active media v passive media
Alan Cooper and personas
Paradox of specificity

What we need to know about users

Goals, behaviours and context
Mental models

module 2

Research

Planning your research

Deciding what you need to know
Hypothesis and assumptions
Bias and how to avoid it

Desk research

Benchmarking and heuristics
Task analysis
Third party research

Qualitative research

How to ask questions
Interviews and observation
Live usability test

Quantitative research

Online surveys
Card sorting
Analytics

module 3

Research analysis

Harnessing your data

The process of triangulation
Identifying patterns
Insight versus proof

Personas

The elements of a persona
The pitfalls of personas
Personas v marketing segments

User scenarios and journeys

Defining user scenarios
Plotting a user journey
Visualising your requirements

From data to design

Defining your feature set
Prioritising your features
Lean UX and the Minimum Viable Product

module 4

Interaction design

Structure and organisation

Mental models and concept models
Information hierarchy and interaction flow
Sitemaps and screenflows

Interfaces and navigation

Control, forgiveness and feedback
Conventions and design patterns
Storyboards and wireframes

Designing for mobile

Mobile mindsets
Content versus navigation
Tap targets

Lean UX and design sprints

Organising your sprint
Design exercises
Tips on facilitation

module 5

Prototyping

Planning your test

Profiling your users
Recruiting participants
Creating a test script

Building a prototype

Minimum viable prototype
Prototyping tools
Building a prototype

The test setup

Desktop testing: hardware and software
Mobile testing: hardware and software

How to moderate a test

Allowing participants to relax
Giving instructions
Open-ended questions

What people are saying

Kind words from happy customers.

Janice Brogan

@JaniceBrogan

In design thinking mode & full of ideas & inspo after @uxtrainingHQ UX course! Collaborative problem-solving is the name of the game. Thanks C!

Robert Duggan

@rduggs14

Back to work @granite_digital after an excellent 2 day #UXdesign Workshop @republicofwork thanks to @belenpena from @uxtrainingHQ last week

Cyril Portet

@cportet

@uxtrainingHQ ravi de la formation #UXDesign : Great training course. Great trainer. Great subject. #Mercifrom #HappyGrumpyFrenchCustomer

Shabbir Mulla

@Shabz_M

Great couple of days with @dunlop71 from @Fathom_UX at @uxtrainingHQ #UXTraining Learnt loads & great to meet some like-minded people!

Sven Beeckman

@SvenBeeckman

Got certified today! Thanks @uxtrainingHQ for the awesome 2 days of UX Training!

Thatiana Mendes

@Thatiana_Mendes

Just attended a 2 day #UXTraining that was amazing! Lots of laughing and learning. Thanks @uxtrainingHQ! Just loved it. #UX

UX Foundation

Fast-paced. Interactive. Collaborative. Inspiring. Fun.